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Unable to import or use an Opalis Integration Server License

SYMPTOMS:
=============
When attempting to import a license into the Opalis License Manager, one of the following may occur:

1. The license may seem to import correctly, however, when attempting to connect to components, various error messages may occur.
When connecting the Opalis Client to the Management Server the following error message appears:
“The license for Opalis Integration Server is missing or invalid. Use the License Manager utility to configure your licenses.”
In Deployment Manager, when selecting an Action Server, the log entry displays the following error:
"Enumeration of Action Servers failed. Class not license for use".

2. An error message appears that includes correct license details, but displays one or more of the following error messages in the licensing details:
“Invalid key or license”
“ClientProtector internal failure”
"The main license was not found"

 

CAUSE:
=============
Outlined below are known causes for varying errors to occur when importing a license file:

1. The license file provided has become corrupt in transit.
2. License Manager will not successfully import a license file from a UNC path.
3. The LICENSES table already has an entry that matches the license key provided (GUID).
4. The Management Service is using an account that does not have appropriate permissions.
5. The License Manager is not able to recreate the .lic file in one or more of the following folders:
"
C:\Program Files\Opalis Software\Opalis Integration Server\Action Server"
"
C:\Program Files\Opalis Software\Opalis Integration Server\Management Service"
This failure to recreate the .lic file is a result of the .lic is currently in use and as a result is locked.
6. The license key has been incorrectly entered.
7. Incorrect permissions have been applied to the license file. The user account executing the License Manager must have the ability to modify the license file as the License Manager does a "touch" to the file after importing.


RESOLUTION:
=============
Resolution #1
Contact Opalis Technical Support to have the license file archived in a ZIP file and sent to you. If any data is lost in transmission the CRC value of the ZIP file will be compromised and it will be evident. If the file is intact when it arrives, then the license file is confirmed to have transmitted successfully.

Resolution #2
Ensure that the license file is stored locally on the Management Server and attempt to import the license again.

Resolution #3
Inspect the LICENSES table and, if there is an entry currently in the table under ProductID that matches the license key, the record should be deleted. This can be done by executing the following SQL query:

osql -d -E -Q “DELETE FROM LICENSES WHERE ProductID = ‘
’”

Resolution #4
When installing Opalis Integration Server a user account was requested to be entered, but was not validated to ensure that the correct password was entered. If the user account does not have appropriate permissions, or if the password was not correctly entered, the result could be an inability to write the
.lic file.

Ensure that the user account identified in the Log On tab of the Opalis Management Service is using the correct password and has appropriate permissions. Opalis Software, Inc. recommends that this user account be a member of the local Administrators group.

Resolution #5
Determine if the .lic file is in fact locked. If there is an inappropriate handle locking the file, then sever the lock by terminating the offending application.

Identifying open handles can be done via a Windows Sysinternals tool called "Handle". This tool, and instructions for use, can be found at
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Handle.mspx.

Resolution #6
Ensure that the license key is entered exactly as it is provided. A typo, exclusion of the "{" and "}" characters or extra characters at the end of the entered key will cause the encryption scheme to fail.

Resolution #7
Ensure the license file has Read, Write and Modify permissions defined for the user account that is executing the License Manager.




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Abbreviations

BPC = Blueprint Copy

Is a copy of a BPO but it has a limited number of manufacturing runs it can be used for.

BPO = Blueprint Original

Is a blueprint which can be used to make an unlimited number of manufacturing runs. You can also improved the BPO by doing material and time efficiency research on it. Finally, you can make BPC of it and sell them to those that can't afford the BPO.

KOS = Kill On Sight

Somebody wants somebody to be killed.

IGB = Ingame Browser

This refers to the ingame browser.

JC = Jump Clone

A jump clone can be installed in a medical section of a station or mothership. However you need a standing of 8.0 to the corporation owning the station, to be able to install a jump clone.

LP = Loyalty Points

When you run missions for agents you are awarded loyalty points in addition to the payments. When you haven't talked to an agent for a day or two, they usually give you an offer. The more loyalty points you have the better the offers. Here are some examples of the better offers that agents can give: Agent Offers

NBSI = Not Blue Shoot It

Is a term used by corporations in deep-space. When you have a good standing to the corporations you get a blue icon in their overview. So these corporations are defending their systems by killing every player that are not blue. Some dubious corporations are also trying to claim low-sec Empire systems in this way.

OOG = Out Of Game

This means that the website should only be viewed in a regular browser, outside the game. The ingame browser have many many short-comings like slow & buggy table rendering.

NPC = Non-Playing Character

This is the 'technical' term for the ships & entities controlled by the server. Like belt rats or mission enemies.

RP = Research Points

These are accumulated when you get R&D agents to head up research projects. The research points are used as tickets in the tech 2 blueprint lottery. The research points can also be exchanged for datacores which are used in inventing tech 2 blueprint copies.

PVE = Player vs. Environment

This is combat against non-playing-characters (=NPC), ie. computer controlled enemies. This can be mission targets, belt rats.

PVP = Player vs. Player

Means combat against another player. Some even call the market activities PVP since most of the time you are effectively 'battling' against other players to sell your items.

WTA = Want To Auction 
WTB = Want To Buy 
WTS = Want To Sell
WTT = Want To Trade

These abbreviations are usually followed by what-ever item they want to trade.

Ship & Module Abbreviations

AB = Afterburner
AF = Assault Frigate
BC = Battlecruiser
BS = Battleship
CPR = Capacitor Power Relay modules (diverts shield recharging to capacitor recharging)
EANM = Energized Adaptive Nano Membrane (armor plating that adds resistances to all damage types)
HAC = Heavy Assault Cruiser
INTY = Industrial
MS = Mothership (big carrier)
MWD = Microwarp Drives
SB = Stealth Bomber

Terms

Buyout

Trading term use with auctioning. It means that for that price you can get the item without risking anybody else overbidding you. It also effectively ends the auction.

Ganking

Means destroying somebodies ship to get the cargo. Not even freighters in high-sec are safe, since the have been attacks with fleets of battleships all attacking the same freighter. Destroying it before CONCORD destroyed them.

Points

This refers to the strength of the warp scrambler. The term is mainly used in fleet combat, so tacklers can tell how much a ship is scrambled.

Rats

This refers to the server controlled enemies that usually hang out in the asteroid belts, or are enemies in missions.

Ratting

When you jump from belt to belt quickly in a system, to locate some belt rats to kill. Then you are ratting.

Scram

Means trying to prevent somebody from warping, by targeting them with a warp scrambler or warp disruptor.

Sniper Rule

Trading term use with auctioning. It is usually like 10 or 15 mins. It means that if somebody bid within that time before the auction closes, the auction will be extended with that amount of time.

Tackler

Tacklers are small fast ships (frigates or interceptors) which are fitted with warp scramblers and stasis webbifiers. Usually they also have special fittings for speed, like microwarp drives.

Tanking

How well your ships deals with damage. There are both shield boosters, shield rechargers, armor repairer and various modules that increases either shield or armor resistancies to damage.

Web

Means slowing somebody down, using a module like the 'Stasis Webifier I' and similar modules. They will reduce the targets speed by 75% or more.

Generic Internet Abbreviations

AFK = Away From Keyboard
DC = Disconnected
CI = Connection Interrupted
CTD = Crash to Desktop (refers to a game crash)
BSOD = Blue Screen of Death (total system failure)
RELOG = Log out and Login again (most used to fix caching and other annoying little problems)

Communication Terms:

TS = Teamspeak (www.teamspeak.com) software to communicate with. The client is free of charge.
VENT = Ventrilo (www.ventrilo.com) software to communicate with. The client is free of charge.

 

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